The CoastVanta Promise

Shop with clarity.

We want your CoastVanta shopping experience to feel straightforward—from choosing a pair to finding the right delivery or return information.

Know your pair

Use each product page to review the measurements, colours and listed features before ordering. Features differ between products.

Clear delivery information

Shipping: US$6.99 · Free on orders US$79+
Processing: 1–3 business days after payment.
Shipping time: 7–18 business days after dispatch.

The free shipping threshold uses the merchandise subtotal after discounts and excludes shipping and taxes. Read the Shipping Policy for full details.

Returns, clearly explained

Our Return & Refund Policy explains eligibility, time limits, conditions and how to request a return. Please contact us before sending anything back.

A direct way to reach us

For product or order questions, email wanghisum@gmail.com. Include your order number when contacting us about an existing order.

This page summarises our approach to customer care. Return and delivery terms are set out in the linked policies; it does not add a separate warranty or replacement programme.